UK Complaint System

A SYSTEM ENGINEERED TO DRAIN YOU

A deep exposé on weaponised complexity, expiry traps, and multi-agency dead ends.

#Complaints #Delays #Time Theft

Nov 25, 2025 8 min read

Corporate Failures

AVAILABLE AT YOUR ADDRESS — EXCEPT WHEN IT ISN'T

How a five-minute task became an hour of chatbot hell and two contradictory answers.

#Broadband #Telecoms #Time Theft

Nov 10, 2025 6 min read

Corporate Failures

GIFFGAFF — OR GUFFGUFF, A CERTIFIED B CORP

When a £15 payment attempt nukes your entire phone service.

#Telecoms #Time Theft

Nov 8, 2025 5 min read

Corporate Failures

THE RISE OF EMPLOYEE-FIRST EVERYTHING

When internal celebration culture grows, and customer care quietly shrinks.

#Time Theft #Complaints

Oct 25, 2025 6 min read

Carer Experience

WHY CARERS ABSORB EVERY SYSTEMIC FAILURE

When every organisation does "just enough," carers become the backup plan.

#Carers #Time Theft

Oct 1, 2025 6 min read

Carer Experience

THE THEFT NO ONE TALKS ABOUT

How carers lose their lives to bureaucracy. Not a metaphor.

#Carers #Time Theft

Sep 20, 2025 6 min read