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CATEGORIES
UK COMPLAINT SYSTEM
The maze of UK complaint routes, ombudsmen, tribunals, and escalation paths.
View articles →BENEFITS & PIP
Personal Independence Payment, DWP, and the benefits appeals process.
View articles →INSURANCE & CLAIMS
Loss adjusters, insurers, and the delays that harm vulnerable claimants.
View articles →CORPORATE FAILURES
When companies prioritise process over people.
View articles →COUNCILS & SOCIAL CARE
Local authority failures, social care gaps, and DoLS issues.
View articles →CHARITY SECTOR
The circular referral machine and support that never arrives.
View articles →CARER EXPERIENCE
The lived reality of unpaid caring and systemic time theft.
View articles →LEGAL & TERMS
Terms, conditions, and legal information.
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